E-commerce Customer Service / Admin Support / Email Manageme

Skilled with CRM tools, Shopify, and workflow optimization, I help online businesses provide smooth, efficient, and customer-friendly shopping experiences.

With 7 years of experience handling high-volume correspondence with customers, suppliers, and outsourced partners in the manufacturing industry. Skilled in crafting clear, professional communication, managing inboxes efficiently, and ensuring timely follow-ups to support smooth operations and strong business relationships.

Skilled in managing customer inquiries, handling returns and refunds, and using CRM tools, I deliver accurate, timely, and friendly support to ensure high customer satisfaction. Detail-oriented and solution-focused, I help businesses maintain strong client relationships.

Skilled in using CRM tools to manage customer data, track interactions, and streamline workflows. Experienced in handling client inquiries, updating records, and ensuring accurate, organized, and efficient communication for improved customer satisfaction.

With 7 years of hands-on expertise in accurate data input, database management, and spreadsheet organization. Proficient in Microsoft Excel, including advanced functions such as formulas, pivot tables, and data analysis tools. Known for speed, attention to detail, and maintaining data integrity in fast-paced environments.

Attended specialized training in Intuit QuickBooks, enhancing skills in managing day-to-day accounting tasks with accuracy and efficiency. Committed to delivering reliable financial support to help businesses stay organized and compliant.

Skilled in creating, scheduling, and optimizing content across platforms. I ensure content is organized, engaging, and aligned with brand goals to drive audience engagement and support business growth.