Customer Support / General Virtual Assistant /Emails

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

July 8th, 2026 (10 days ago)

Member Since

November 13th, 2024

Profile Description

Donna ----------
Virtual Assistant | Customer Support | E-commerce & Crypto Support
Location: Philippines?|Remote Ready
About Me
Reliable and proactive Virtual Assistant with experience supporting Shopify and dropshipping stores, as well as Amazon and crypto platforms. Skilled in handling customer inquiries, order management, and issue resolution using tools like Gorgias to deliver fast and professional support.
Experience
Customer Support – Shopify & Dropshipping Stores
Provided customer support for Shopify and dropshipping businesses using Gorgias, Commslayer, and email
Handled customer inquiries, order tracking, refunds, cancellations, and chargeback disputes
Maintained high customer satisfaction through timely, empathetic communication
Customer Support – Amazon
Managed orders, returns, and customer inquiries via Amazon Seller Central
Resolved issues efficiently while following platform policies
Virtual Assistant
Managed emails, scheduling, and research tasks
Supported daily operations using Google Workspace and Slack
Crypto Support Representative
Assisted users with transactions and account concerns via Freshdesk
Provided guidance on platform use and basic wallet security
Tools
Shopify • Amazon Seller Central • Richpanel • Commslayer
Freshdesk • Google Workspace • Slack<8efe80624d780eba0c6493ec45140364>Email & Social Media Platforms
 Core Skills
Customer Support • E-commerce & Dropshipping Support
Gorgias Ticket Management • Refunds & Disputes Handling
Virtual Assistance • Admin Support • Problem Solving
 Let’s Connect
Open to opportunities in customer support, e-commerce, and virtual assistance.
Let’s work together to keep your business organized and customers happy.