Laurence

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $2.50/hour ($480.00/month)

Associates degree

Last Active

June 28th, 2026 (today)

Member Since

November 12th, 2024

Profile Description

An enthusiastic and empathetic customer-service professional with two years of dedicated experience offering great support to customers, focusing on making their experiences positive. Skilled in handling inquiries, concerns, issues, and ensuring clear communication leading to satisfied customers, with an overwhelming volume of contacts handled diligently while maintaining a composed at the height of psychological pressure, and excellent rapport-building skills with customers.

Top Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 1 - 2 years

As a Customer Service Chat Support Representative with over two years of experience, I have developed strong skills in assisting customers through live chat, addressing inquiries, and resolving issues efficiently. I have a proven track record of troubleshooting technical problems, handling order discrepancies, and managing billing concerns while maintaining a professional and friendly demeanor. I am adept at multitasking, managing multiple chat sessions simultaneously, and documenting interactions in CRM systems. My focus is always on providing excellent customer service and ensuring a positive experience, all while collaborating with internal teams to resolve complex issues.

Other Skills

Basic Information

Age: 23

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao Del Sur

Tests Taken: IQ
Score: 133: DISC
Dominance: 17%
Influence: 21%
Steadiness: 46%
Compliance: 17%: English
C2(Advanced/Mastery)