Technical Support Engineer | Remote IT Support | Help Desk | Troubleshooting | W

Overview

Looking for full-time work (8 hours/day)

at $2.97/hour ($576.00/month)

Bachelors degree

Last Active

July 7th, 2026 (15 days ago)

Member Since

November 7th, 2024

Profile Description

I help businesses provide reliable customer support and administrative assistance through organized communication, problem-solving, and technical support. I am currently transitioning into Virtual Assistant roles after building more than 6 years of experience in technical support and customer service.

I previously worked at HP Service Center in Makati City, where I handled hardware and software troubleshooting for laptops, desktops, and printers. My responsibilities included customer support through phone, email, and chat, technical documentation, Windows installation and configuration, and resolving customer concerns efficiently. This experience helped me develop strong communication, multitasking, and problem-solving skills that are valuable in remote support roles.

The tools and platforms I use include Microsoft Office Suite, Google Workspace, Zoom, Google Meet, ChatGPT, Windows 10/11, email support systems, and chat support platforms. I am also willing to learn new systems and workflows quickly based on business needs.

I am available for full-time or part-time work and can work flexible schedules for US, UK, AU, and Philippine time zones. I am looking for a long-term opportunity where I can grow professionally and become a reliable part of a team.

I am dependable, detail-oriented, and committed to delivering consistent, professional support. I value clear communication, accountability, and building long-term working relationships with clients.