Customer Service | Records Retrieval Specialist| VA

Highly skilled in Office and Administration with a keen attention to detail. Capable of ensuring accuracy in data entry, document management, and task execution. Known for spotting errors, maintaining organized systems, and consistently delivering precise and error-free work, contributing to smooth and efficient office operations.

used to work with top-tier law firms such as Morgan & Morgan, Douglas & London, and Seeger Weiss. Handling records retrieval.

Skilled in Office and Administration with strong technology proficiency, including expertise in office software (Microsoft Office, Google Workspace), data management, and digital communication tools. Efficient in organizing tasks, managing databases, and using project management software to streamline workflow. Knowledgeable in basic troubleshooting and cybersecurity practices to maintain smooth, secure operations.

Proficient in Graphic Design with a strong focus on using Canva to create professional and visually engaging designs. Skilled in producing social media graphics, marketing materials, and brand assets that align with client vision and objectives. Known for creativity, attention to detail, and delivering polished, impactful designs quickly and efficiently.

Used to work at Goodwill Recovery, trying to get important information on cases.

I was an outbound Sales Agent who achieved 20 successful transfers in one day, delivering 2 gross and 18 net transfers that generated significant profits for my client. Skilled in high-quality lead transfers and focused on maximizing client ROI.