Whienclaire
Customer Support Specialist | Billing Specialist | AR Specialist
Verified
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $8.15/hour ($980.00/month)
Bachelors degree
Last Active
June 28th, 2026 (today)
Member Since
November 2nd, 2024
Profile Description
Passionate Customer Support & Billing Specialist | 6+ Years of Elevating Customer Experiences
Friendly, tech-savvy, and results-driven — I bring over 6 years of hands-on experience providing top-tier customer service across e-commerce, social media platforms, and online marketplaces, along with solid experience in billing and accounts receivable support. I’ve handled invoice tracking, payment follow-ups, dispute resolution, and collections coordination to help ensure accurate records and timely payments.
From solving complex customer issues to managing billing concerns and creating seamless support journeys, I thrive on turning frustrated users into loyal customers. With a proven track record of fast response times, high CSAT scores, and calm professionalism under pressure, I’m confident in my ability to support both customer experience and financial accuracy.
Let’s make support smarter, faster, and more human.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
- Research, diagnose, troubleshoot, and identify solutions to resolve system issues - Guiding customers through a series of actions to resolve a problem. - Use remote desktop connections, email, and chat applications to provide immediate support and answer client queries - Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Customer Support » Customer Service
Experience: 2 - 5 years
- Provide prompt and efficient responses to customer questions via phone, email, social media, and chat - Address and resolve customer complaints or concerns in a professional and timely manner - Maintain a high level of company product knowledge to effectively answer customer queries - Follow company policies and procedures when handling customer requests and issues - Collaborate with other team members and departments to ensure customer satisfaction - Continuously strive to improve customer service skills and knowledge through training programs
Office and Administration » Content Moderation
Experience: 1 - 2 years
Identifying harmful contents in order to maintain a safe online community
Other Skills
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo, Rizal
- Tests Taken
- IQ
- Score: 111
- DISC
- Dominance: 42
- Influence: 19
- Steadiness: 19
- Compliance: 21
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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