Real Estate VA - Lead Manager/Appointment Setter/Cold Caller/Follow-Up Specialist/IS

- Managed end-to-end HR processes including recruitment, onboarding, payroll preparation, and employee records management. - Prepared project-related documentation such as quotations, SOWs, risk assessments, work permits, and methodologies. - Handled company communications and administrative coordination to support smooth daily operations.

- Set appointments for real estate investors and brokerages across multiple U.S. markets through outbound calling and SMS outreach. - Qualified leads by asking targeted questions regarding property condition, motivation, and ownership status. - Coordinated closely with acquisitions managers and agents to ensure timely follow-ups and conversions.

- Conducted high-volume cold calling for real estate, solar, healthcare, and home services campaigns. - Reached FSBO, expired listings, and off-market property owners using various dialers and lead sources. - Built and maintained strong pipelines through consistent outreach, objection handling, and rapport-building.

- Provided executive support to brokers and real estate teams, including email management, calendar coordination, and reporting. - Tracked KPIs, monitored multiple lead sources, and prepared weekly performance reports. - Ensured agents followed protocols and maintained CRM accuracy across platforms.

- Managed and organized leads using CRMs such as GoHighLevel, FollowUpBoss, Podio, and RESimpli. - Updated pipelines, created tasks, added notes, and ensured leads were properly nurtured. - Sent and managed high-volume SMS campaigns and filtered responses into appropriate stages.