I’m a Customer Support and Sales Specialist with 10+ years of experience handling voice, chat,
I’ve worked with HotelPlanner, UnitedHealthcare, Netspend and PayPal Prepaid Debit Mastercard, DISH Network, and Sprint Telecommunications, helping customers while consistently exceeding KPIs and sales targets.
Key achievements:
• Generated $121,616.93 in prepaid booking revenue within 2 weeks at HotelPlanner
• Managed 500+ bookings monthly with a 75% conversion rate
• Increased repeat bookings by 30%
• Maintained 99.8% billing and CRM accuracy
• Experienced in phone, chat,
I specialize in: Customer Support | Sales & Upselling | Healthcare VA Tasks | CRM & Admin Support |
I’m reliable, tech-savvy, adaptable, and experienced in fast-paced remote environments.
Additional Skills: Customer Support | Healthcare VA | Medical Virtual Assistant | Appointment Setter | CRM Management |
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 5 - 10 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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