Senior Customer Service Representative and Trainer(5YEARS+)

Overview

Looking for full-time work (6 hours/day)

at $6.63/hour ($960.00/month)

Bachelors degree

Last Active

July 6th, 2026 (15 days ago)

Member Since

October 27th, 2024

Profile Description

Experienced Virtual Assistant & Executive Assistant | 5+ Years in BPO | Delivering Organized Operations, Exceptional Customer Support, and Efficient Business Solutions
I am an experienced Virtual Assistant, Executive Assistant, Customer Support Representative, and former Learning Specialist with over five years in the BPO industry and more than one year as a Virtual Assistant.
I have supported various industries, developing strong communication, organization, time management, adaptability, attention to detail, and problem-solving skills. I help business owners and teams stay organized, manage operations, and deliver excellent customer service.
My experience includes:
Executive Assistance – Calendar management, scheduling, meeting coordination, follow-ups, document preparation, email management, and administrative support.
Customer Support – Handling inquiries via email and phone, resolving concerns, processing orders, and ensuring positive customer experiences.
General Administrative Support – Data entry, file organization, documentation, CRM updates, task tracking, and coordination.
Operations Support – Assisting with workflows, team coordination, task monitoring, and improving efficiency.
BPO Industry Experience – Worked with retail, hotel and casino, and financial accounts, including order support, booking management, merchant support, technical issues, payment services, reconciliation, and training.
As a former Learning Specialist, I have trained tea ---------- mbers, fostered a supportive learning environment, and ensured quality performance.
I am motivated, reliable, detail-oriented, and eager to help businesses save time, stay organized, and improve operations. I would be happy to connect and discuss how I can support your business.