Virtual Assistant, Executive / Administrative Assistant, Social Media Manager, Cu

Throughout my career, I have also worked in customer service roles at Ibex Global and Alorica Philippines, where I consistently delivered high-quality support in fast-paced environments. These roles enhanced my communication, empathy, and problem-solving skills, allowing me to resolve complex customer issues efficiently while maintaining professionalism and empathy. Whether coordinating appointment logistics, providing troubleshooting support, or managing account-related concerns, I ensured customer satisfaction remained at the core of every interaction.

In addition to my professional experience, I have demonstrated academic excellence while also taking on various leadership roles. I serve as the Overall Chairperson for Meetings, Incentives, Conferences, and Events, and have successfully led major campus initiatives, including a university-wide entrepreneurial fair and a formal gala for over 500 attendees. These responsibilities have sharpened my project management skills and allowed me to collaborate with suppliers, student organizations, and university administrators to bring high-impact events to life.

During my internship as an Executive Intern at PGA Cars, Inc., I had the opportunity to immerse myself in the core functions of a corporate executive office. I was directly involved in preparing financial statements, analyzing sales data, and generating payment orders—critical tasks that required accuracy, confidentiality, and efficiency. Additionally, I managed internal communication channels, coordinated executive schedules, and facilitated the timely processing of invoices, cheques, and expense reports. This role significantly strengthened my organizational skills and taught me how to prioritize tasks in a fast-paced, professional environment. In my previous role as an Administrative Intern at the Manila International Airport Authority, I supported day-to-day terminal operations, helping ensure smooth facility inspections and compliance with safety regulations. I conducted inventory tracking and assisted both staff and passengers by coordinating field reports and customer service activities in key airport zones, including check-in, boarding, and baggage claim. This experience gave me a deep appreciation for the importance of structured processes and attention to detail in large-scale operations.