Jeraldine

Virtual Assistant|CSR|TSR|Sales

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.73/hour ($909.09/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

October 14th, 2024

Profile Description

Remote Virtual Assistant | CSR | TSR | Sales | Chat & Email Support

I am a reliable and results-driven Remote Virtual Assistant with proven experience in customer service (CSR), technical support (TSR), sales, and chat/email support. I help businesses deliver excellent customer experiences by providing timely, professional, and solution-focused support.

I am highly skilled in handling live chat and email communications, ensuring clear, empathetic, and brand-aligned responses. I efficiently manage customer inquiries, technical concerns, order processing, billing issues, and sales opportunities while maintaining high customer satisfaction and conversion rates.

As a remote professional, I am detail-oriented, self-motivated, and dependable, with strong time management and multitasking abilities. I adapt quickly to new tools, systems, and workflows, allowing me to support teams with minimal supervision.

I take pride in being proactive, organized, and customer-focused, committed to helping businesses grow while maintaining long-term customer relationships.

Key Skills

Remote Virtual Assistance
Customer Service (CSR) & Technical Support (TSR)
Sales Support & Upselling
Live Chat & Email Support
CRM & Ticketing Systems
Order Processing & Billing Support
Customer Retention & CSAT
Professional Written Communication
Time Management & Multitasking

Top Skills

Experience: 2 - 5 years

Experienced TSR professional skilled in resolving customer inquiries via chat, email, and phone with clarity and empathy. Strong in troubleshooting, problem-solving, and delivering positive customer experiences while meeting performance goals. Proficient in CRM systems and dedicated to customer satisfaction.

Experience: 1 - 2 years

Experienced in managing online sales, product listings, and customer orders. Skilled in handling inquiries, processing transactions, and ensuring smooth shopping experiences. Proficient in eCommerce platforms, inventory management, and providing excellent customer support.

Experience: 1 - 2 years

Dedicated CSR with experience providing friendly, efficient support via phone, chat, and email. Skilled in problem-solving, handling inquiries and complaints, and ensuring excellent customer satisfaction. Proficient in CRM tools and committed to delivering seamless client experiences.

Other Skills

Experience: 2 - 5 years

Results-driven sales professional with experience in generating leads, closing deals, and building strong customer relationships. Skilled in product promotion, client engagement, and achieving sales targets while providing excellent service.

Experience: Less than 6 months

Efficient and detail-oriented VA experienced in managing administrative tasks, scheduling, email correspondence, and client support. Skilled in organization, multitasking, and using digital tools to streamline workflows and ensure smooth operations.

Basic Information

Age
32
Gender
Female
Website
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Address
Paranaque, Manila
Tests Taken
IQ
Score:  120
DISC
Dominance: 26
Influence: 18
Steadiness: 30
Compliance: 26
English
C2(Advanced/Mastery)
Government ID
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