Jelliane
Customer Service Representative/ General Virtual Assistant/Property Management
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Bachelors degree
Last Active
June 29th, 2026 (10 days ago)
Member Since
October 10th, 2024
Profile Description
Virtual Assistant and Customer Service Professional with 8+ years of experience supporting real estate, property management, eCommerce, financial services, and hospitality businesses. She specializes in lead generation, cold calling, appointment setting, and customer support, with hands-on experience in U.S. real estate operations and property management tasks. Highly organized, reliable, and results-driven, consistently delivers excellent service while working independently and meeting performance metrics.
Top Skills
Professional Services » Management Services » Property Management
Experience: Less than 6 months
assist with tasks like email management, appointment scheduling, document organization, and customer service.
Customer Support » Ecommerce
Experience: Less than 6 months
assist customers with their order through email. Such as inquiries of estimated time of arrival of orders, cancellation of orders, address change , etc.
Office and Administration » Teamwork
Experience: 2 - 5 years
Never shy away to ask best practices from colleagues and share what was learned to other , then communicate effectively has made it possible to successfully pass on necessary information to my team members.
Other Skills
Customer Support » Customer Service
Experience: 2 - 5 years
4 years as a customer service experience has enabled me to address and resolve client issues in a timely and effective manner
Customer Support » Active Listening
Experience: 2 - 5 years
Office and Administration » Critical Thinking
Experience: 2 - 5 years
Office and Administration » Problem Solving
Experience: 2 - 5 years
Exhaust all my resources that surrounds me to help my customer's issue
Customer Support » Sales Support
Experience: 2 - 5 years
Offer sales such as Balance transfers and lower rates to customers after solving the concern
Customer Support » Sales Support » Hotel Booking
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Attention to Detail
Experience: 2 - 5 years
Customer Support » Customer Service » Payment Processing
Experience: 2 - 5 years
Handles credit card at Citibank as a Financial Advisor where customers process payment over the phone , analyze bank account statements, report lost/ stolen cards and process dispute and fraud reports
Office and Administration » Multitasking
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 2 - 5 years
basic trouble shooting was learned
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Baguio City, Benguet
- Tests Taken
- IQ
- Score: 132
- DISC
- Dominance: 35%
- Influence: 29%
- Steadiness: 31%
- Compliance: 5%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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