I have over 15 years of experience in customer service, operations, and team leadership. I started as a customer service representative and worked my way up to senior leadership roles, managing teams of up to 250 employees across telecom, retail, and automotive accounts.
Most recently, I worked as a Leads Operations Manager for an adult niche, handling chat operations, sales performance, and team management in a fast-paced, high-volume environment. I specialize in driving revenue growth, improving team performance, and building strong client relationships.
I bring strong expertise in operations management, customer engagement, and KPI-driven performance, and I’m passionate about leading teams and delivering results. I’m also open to new opportunities where I can apply my experience and continue to grow.
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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