Executive Assistant | Administrative Support | Calendar & Email Management | Cus

Four years of experience providing phone and email support, resolving customer concerns, documenting cases accurately, and delivering professional service while maintaining productivity and quality standards.

Experienced in handling high-volume email communication, responding professionally, organizing inboxes, prioritizing messages, and ensuring timely follow-ups to maintain effective communication.

Skilled in managing documents, organizing records, coordinating follow-ups, handling administrative tasks, and maintaining accurate information in fast-paced environments while ensuring efficiency and attention to detail.

Experienced in maintaining detailed documentation, tracking customer cases, recording important information, and ensuring accurate records to support efficient workflows.

Experienced in entering, organizing, verifying, and maintaining accurate records with a strong focus on efficiency, consistency, and confidentiality.

Proficient in using Google Docs, Sheets, Calendar, Drive, and Gmail for document creation, collaboration, scheduling, and file management.

Completed TESDA Introduction to Bookkeeping and currently studying QuickBooks. Familiar with financial statements, income statements, balance sheets, cash flow, ROI, and break-even analysis through academic projects and continuous learning.

Familiar with organizing schedules, managing appointments, coordinating meetings, and maintaining calendars using Google Calendar and Calendly to keep daily operations running smoothly.

Experienced in providing administrative support through email management, calendar organization, documentation, task coordination, and maintaining organized workflows. Committed to helping executives stay productive by handling day-to-day administrative responsibilities efficiently.