I am an experienced and tech -savvy Virtual Assistant ready to simplify your life by managing daily tasks so you can focus on what matters most; growing your business. I aim to be your reliable partner, ensuring smooth operations and freeing up your time. With me on your team, you can trust that your business is in capable hands. Let's make your workflow seamless!
Key Skills:
- Strong Communication Skills: Excellent verbal and written communication abilities, enabling clear and effective interaction with colleagues, clients, and stakeholders.
- Time Management: Proven ability to prioritize tasks, meet deadlines, and handle multiple responsibilities simultaneously, ensuring efficient workflow.
- Technical Skills: Proficient in various software and platforms, including Google Drive (Docs, Sheets, Slides, Forms), Gmail, Google Calendar, Microsoft Office (Outlook, Teams, Calendar), Shopify, Recharge, and Slacks.
- Interpersonal Skills: Skilled in building positive relationships, fostering teamwork, and resolving conflicts, ensuring a harmonious work environment.
- Organizational Skills: Highly organized and detail-oriented, adept at managing schedules, arranging meetings, coordinating travel plans, and maintaining accurate records.
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- Zendesk and Freshdesk: Proficient in using Zendesk and Freshdesk platforms for managing customer inquiries, ticket resolution, support tracking, and ensuring excellent customer service.
- Shopify and Recharge: Knowledgeable in using Shopify and Recharge platforms for e-commerce operations, inventory management, order processing, and customer support.
- Slacks: Proficient in using Slacks for team communication, collaboration, and real-time messaging.
Experience: 1 - 2 years
- Handled international account and responded to email inquiries regarding cat care products, food, and other concerns - Monitor shipment progress and address all customer inquiries and complaints about product shipping.
Experience: 2 - 5 years
- Handled 2 international accounts (Expedia and Comcast) - Booked hotel reservations for Expedia customers - Activated internet, cable, and phone services for Comcast customers - Scheduled appointments with technicians and resolved minor billing concerns
Experience: 1 - 2 years
- Managed client email communications - Provided customer support services - Conducted data entry and record management - Coordinated schedules and calendar management - Performed research and information gathering
Experience: 1 - 2 years
- Joined a campaign focused on solar panel installations across America. My primary responsibility involved reaching out to homeowners to conduct evaluations. - Reach out to customers to identify their type of residence (e.g., Single Family Home, Multi-Family, Duplex, Townhouse, etc.) and assess whether the property is suitable for solar panel installation.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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