Tiktok Affiliate, Review Product

I have experience working in customer support roles where I interacted directly with customers to resolve inquiries, troubleshoot issues, and ensure a positive experience with the company's products or services. My responsibilities included answering calls, responding to emails and chat messages, handling complaints, processing returns and refunds, and providing product information. I developed strong communication and problem-solving skills, remained calm under pressure, and effectively managed time in fast-paced environments. I used CRM tools (such as Zendesk, Salesforce, or HubSpot) to track interactions and maintain accurate records. I consistently met or exceeded performance metrics such as response time, resolution rate, and customer satisfaction scores. My focus has always been on empathy, active listening, and delivering solutions that meet both the customer’s needs and the company’s standards.

Experienced Virtual Assistant with a strong background in administrative support, calendar management, email handling, data entry, and social media coordination. Proficient in tools like Google Workspace, Zoom, Trello, and Canva. Known for being detail-oriented, reliable, and efficient in supporting remote teams and entrepreneurs.

3 months experience in Source Recuiter