With a background in finance and a successful transition into customer service, I bring a unique blend of skills to the table. My experience in supporting eCommerce and dropshipping businesses has equipped me with the ability to handle customer inquiries, track orders, process refunds and returns, and resolve disputes efficiently. I am particularly adept at using tools such as Shopify, Re:Amaze, and Gorgias, which have been instrumental in my previous roles. In my previous position, I was responsible for answering
Experience: 6 months - 1 year
Provides timely and accurate assistance to customers via email by resolving inquiries, troubleshooting issues, and ensuring a positive customer experience. Maintains a professional tone, follows support guidelines, and works closely with internal teams to escalate or resolve complex cases efficiently.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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