Micah

Remote Support Specialist

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.33/hour ($640.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

September 24th, 2024

Profile Description

I am a reliable and detail-oriented Virtual Assistant specializing in Administrative Support, Customer Support, Data Entry, and Social Media Assistance. I provide organized, efficient, and professional support to help businesses manage daily operations smoothly and improve overall productivity.

Administrative Support
I assist with appointment scheduling, calendar management, email organization, and database maintenance. I help keep workflows organized, schedules updated, and daily tasks managed efficiently to support smooth business operations.

Chat and Email Support
I handle customer inquiries through live chat and email with professionalism, clarity, and timely responses. I manage appointment bookings, confirmations, cancellations, and follow-ups while maintaining positive customer relationships and excellent communication.

Data Entry & Research
I provide accurate and organized data entry, web research, and database management. I ensure information is properly verified, updated, and easy to access using tools such as Microsoft Excel and Google Sheets.

Social Media Support
I assist with content scheduling, customer engagement, and basic content creation for social media platforms. I use tools like Canva, Meta Business Suite, Hootsuite, and CapCut to help maintain a consistent and professional online presence.

Tools & Platforms
• Microsoft Office Suite (Excel, Word, PowerPoint)
• Google Workspace (Docs, Sheets, Calendar, Drive)
• GoHighLevel & HubSpot
• Trello & ClickUp
• Canva, Hootsuite & Meta Business Suite
• ChatGPT & Gemini

I am committed to providing reliable support, strong communication, attention to detail, and fast turnaround. If you are looking for a proactive and dependable Virtual Assistant who can adapt quickly and help your business operate efficiently, I am ready to assist.

Top Skills

Experience: 2 - 5 years

I handle live chat communication by responding to client inquiries promptly and professionally. I manage appointment scheduling, rescheduling, and cancellations based on client requests and staff availability. I ensure all appointment details including: date, time, location, and service provider are clearly confirmed. I also coordinate with spa staff to verify availability and accommodate any special client requests to provide a smooth and efficient booking experience.

Experience: 6 months - 1 year

I provide accurate and well-organized data for a U.S. website about restaurants, covering different types of restaurants, their general information, locations, and customer feedback. I research restaurant websites, online menus, social media profiles, and review platforms to collect complete and reliable information. All gathered data is carefully organized and transferred into Excel with proper formatting, correct data types, and clear readability. My work ensures that restaurant information on the website is consistent, accurate, and easily accessible.

Experience: 2 - 5 years

I manage and maintain email lists, keeping them accurate and up-to-date by removing inactive contacts. I also set up and monitor automated emails for tasks like welcoming new leads, following up, and retaining clients. My experience working at a small resort has helped me communicate professionally with clients and handle inquiries efficiently, ensuring smooth and organized email operations.

Other Skills

Experience: 6 months - 1 year

I design visually appealing and on-brand carousel posts for social media platforms such as Facebook and Instagram, ensuring consistent layout, typography, and color usage across all slides. I create and edit short videos for Instagram and enhance photos using tools like Canva, VLLO, CapCut, PicsArt and Snapseed. Additionally, I manage content scheduling across multiple social media platforms to maintain a consistent and engaging online presence.

Basic Information

Age
26
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  119
DISC
Dominance: 29
Influence: 7
Steadiness: 22
Compliance: 43
English
C1(Advanced)
Government ID
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