Executive & Administrative Assistant | E-commerce Customer Support | Cold Caller

Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

July 13th, 2026 (6 days ago)

Member Since

September 23rd, 2024

Profile Description

I help businesses streamline operations, improve customer experience, and support revenue growth through structured execution and reliable remote support.

I’m Micailla Joy Camuta, a results-driven Virtual Assistant and Customer Operations Specialist with combine years of experience across customer service, e-commerce support, outbound sales, and executive assistance. I specialize in handling high-volume workflows while keeping accuracy, speed, and customer satisfaction at a consistent level.

My background includes supporting retail and digital businesses using CRM and communication systems such as Salesforce, GoHighLevel, Gorgias, Five9, and Omnichannel Manhattan. I’m comfortable working in fast-paced environments where organization, follow-through, and accountability matter.

What I Can Deliver

1. Customer Support & Experience Management

Multi-channel support (phone, email, chat, SMS)
Order tracking, refunds, returns, and replacements
Complaint handling and escalation resolution
Customer retention and service recovery

2. E-commerce Operations Support

Order processing and fulfillment coordination
Inventory tracking and product updates
Shipping follow-ups and issue resolution
Customer account management

3. Sales & Lead Generation Support

Cold calling and outbound sales support
Appointment setting and lead qualification
CRM pipeline updates and tracking
Follow-up sequences and lead nurturing

4. Executive & Administrative Support

Calendar and inbox management
Data entry and documentation
Meeting coordination and SOP support
Task tracking and internal communication

Tools & Systems I Use

Salesforce | GoHighLevel | Gorgias | LeadConnector | Lofty | AppFolio | Omnichannel Manhattan
Five9 | RingCentral | Mojo Dialer | Grasshopper | OpenPhone | Zoom | WhatsApp
Google Workspace | Microsoft Office | Asana | Notion | Slack | ---------- | Teams | Dropbox
Fathom AI | Otter AI | ChatGPT | Loom


Why Clients Hire Me

I don’t just “assist”—I take ownership of workflows. I help reduce workload, improve response times, and keep operations running without constant supervision.

Clients can expect:

Fast and clear communication
Organized and structured execution
Reliable output with attention to detail
Proactive problem-solving mindset
Remote-ready setup with stable connectivity

Let’s Work Together

If you’re looking for a dependable Virtual Assistant who can handle both customer-facing tasks and backend operations, I’m ready to support your business and help you scale efficiently.