Specializing in Content Governance as part of a pioneering Knowledge Management team within a US multinational investment bank, combining HR domain expertise with technical execution to create scalable, well-structured content. Focusing on standardizing content analysis and governance practices to ensure consistency, accuracy, and usability across platforms. Supporting digital transformation initiatives by helping migrate legacy CMS platforms to Adobe Experience Manager (AEM) Cloud, maintaining content integrity and compliance throughout the process. In parallel, it enhances Virtual Agent performance by developing intent-ready content and continuously improving outputs through iterative quality assurance and detailed annotation, enabling more accurate and efficient user interactions.
My background in Content Writing and Data Analytics at TELUS International Philippines strengthened my foundation in content analysis, quality assurance, and prompt engineering. I bring a detail-oriented, data-driven approach to my work while fostering collaboration to deliver impactful and reliable content solutions.
A BA in Communication graduate from Pamantasan ng Lungsod ng Maynila, I am a versatile and creative writer with professional experience as a Social Media Manager and Copywriter. I craft content that captures a brand's essence and engages target audiences across websites, press releases, social media,
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: Less than 6 months
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