Expert Customer Service | All around VA | FB Media Buyer 

With over a decade devoted to customer support, I've mastered the art of ensuring client satisfaction. My expertise lies in active listening, effective communication, and empathetic issue resolution. I've excelled across diverse industries, turning challenges into opportunities. Transparency and adaptability are my hallmarks, and I consistently strive to enhance the customer experience by staying attuned to their evolving needs. My passion for client satisfaction drives me to exceed expectations and contribute to ongoing process improvements.

Bringing over 2 years of specialized expertise in chat support, I've finely honed the art of ensuring exceptional client satisfaction through text-based interactions. My skill set is finely tuned in active listening, swift issue resolution, and the flexibility to adapt to various scenarios. My ultimate aim is to consistently surpass client expectations by not only addressing concerns promptly but also by proactively identifying areas for improvement. By leveraging valuable customer feedback, I play a pivotal role in refining our processes to provide an even better customer experience.

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FB media buying

I had done a couple website for myself and my friends. I am usually using pre-built sites/templates and customizing it accordingly. I am familiar with wordpress & hugo.

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