Roybie
Email Support Specialist, Game QA/Tester, General VA
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.12/hour ($1,760.00/month)
Bachelor's degree
Last Active
July 1st, 2026 (9 days ago)
Member Since
September 16th, 2024
Profile Description
Virtual Assistant | Customer Support | Lead Generation | Admin Support
Hi, I'm
What I can help you with:
Administrative tasks and accurate data entry
Customer support (non-voice)
Cold
Reports, spreadsheets, and documentation
Task, calendar, and workflow setup
Experience highlights:
Gaming Support Specialist for 5CA and Century Games, consistently meeting and exceeding CSAT, QA, and adherence KPIs
Cold
Professional esports athlete from 2010 to 2020, trained in fast decision-making, discipline, and accountability
Tools:
Google Workspace, Gmail, Slack, Asana, Notion, CRMs, Instantly, Apollo, Canva
Why work with me:
I work independently and communicate clearly
I learn tools quickly and follow instructions precisely
I treat your business like it matters
Portfolio:
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
I have been an email support specialist for 2 gaming companies for some time now and I am very confident in my ability to excel in this field.
Office and Administration » Data Entry
Experience: 1 - 2 years
Highly detail-oriented with perfect accuracy. I've been doing Data Entry for almost all of the roles I've had throughout the years. I have mastered the know-hows, formulas, and methods for efficient, accurate data entry.
Virtual Assistant
Experience: Less than 6 months
Although being a Gaming Support Specialist is technically a virtual assistance job, my experience in administration is minimal. That being said, I am very confident in my ability to adapt and learn; I can master all sorts of tools and processes within a short amount of time.
Other Skills
Customer Support » Sales Support » Lead Generation
Experience: 6 months - 1 year
I may not have been doing Lead Generation for a long enough time to be considered an expert, but all of the clients I did it for were all impressed. Just give me the parameters and I'll get those leads for you.
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Malabon, Manila
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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