I am a dedicated and detail-oriented Virtual Assistant with experience in administration, customer service, and data management. I have worked as an Administrative Assistant in the government health sector, where I managed documents, prepared reports, assisted patients, and coordinated health programs. I also have experience as a Call Center Agent, handling customer inquiries, resolving issues, and ensuring excellent client satisfaction. In addition, I worked as an Encoder, developing strong skills in data entry, accuracy, and record management.
With my background in clerical work, communication, and customer support, I can assist with tasks such as
I am confident that my skills and experience will help me provide quality support to your business and contribute to its success.
Experience: Less than 6 months
During my time as a Call Center Agent at Sutherland Global Services, I handled both inbound and outbound calls for healthcare-related accounts. I assisted customers with inquiries about benefits, reimbursements, claims, and payment solutions.
Experience: Less than 6 months
Experience: Less than 6 months
I also studied AI Prompt Engineering in college, which gave me skills in using AI tools to generate content, automate workflows, and improve efficiency in administrative and creative tasks.
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