John

Technical Support & Customer Service Professional

80 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

I did not graduate from high school

Last Active

June 26th, 2026 (2 days ago)

Member Since

September 11th, 2024

Profile Description

Technical Support and Customer Service Professional with experience supporting clients through audio system
troubleshooting, ticket management, and multi-channel communication. Proficient in handling customer inquiries via email, phone, and live chat using Zendesk, with a strong focus on clear documentation and timely resolution. Skilled in appointment setting, booking coordination, and technician scheduling. Well-suited for Technical Support and Virtual Assistant roles. Demonstrates strong communication skills, adaptability, and operational efficiency in fast-paced environments.

Top Skills

Experience: 1 - 2 years

Communicate effectively with clients via email, phone, and live chat to address their queries and concerns, maintaining a high level of customer satisfaction. I also have experience using Zendesk.

Experience: 1 - 2 years

Assist clients with setup, configuration, and troubleshooting of audio equipment and software, ensuring optimal performance.

Experience: Less than 6 months

Made outbound calls to business clients and interacted with them in a professional manner. Answered customer queries and handled objections efficiently.

Other Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
24
Gender
Male
Website
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Address
Porac, Central Luzon
Tests Taken
IQ
Score:  114
Government ID
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