Current Employment Status:
Hired Full Time on Sep 2, 2022

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Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

September 27th, 2023 (2 days ago)

Member Since

November 23rd, 2016

Profile Description

Determines requirements by working with customers. Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding Upgrade to see actual infolls additional services by recognizing opportunities to up-sell accounts; explaining new features.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Having worked in a call center for more than five years, I have plenty of experience listening carefully to the needs of my customers before efficiently working to solve their problems and explain the solutions. Most customers already begin to feel taken care of once you listen carefully to their concerns.

Customer Support » Technical Support

Experience: 2 - 5 years

As technical support for MICROSOFT for five years, we are committed to providing technical support to clarify Windows desktop problems. Managing and supporting end-user devices, such as desktop systems and other peripheral equipment. Assisting in testing, analyzing, and resolving issues related to Windows operating systems. Providing enhanced desktop and customer support services.

Other Skills

Marketing » Email Marketing

Experience: 1 - 2 years

SEO » SEO Analysis

Experience: 1 - 2 years

Marketing » Telemarketing » Inbound Sales

Experience: 1 - 2 years

SEO » Backlinks Management

Experience: Less than 6 months

Customer Support » Sales Support

Experience: 1 - 2 years

My previous position involved a lot of prospecting, administrative support and customer service projects. I was always able to complement my teammate's skills. I understand this position involves teamwork and customer care, which is something I'm passionate about and excel in.

Marketing » Telemarketing » Outbound Sales

Experience: 6 months - 1 year

An outbound sales representative is responsible for finding and qualifying potential customers, usually through cold-calling or other forms of outreach. The goal is to generate interest in a product or service and eventually close a sale.

Basic Information

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Lapu Lapu City, Cebu
Tests Taken
Score:  81
Uploaded ID
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