Carlabell
Customer Support Specialist | Email , Chat & Phone Support
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.13/hour ($800.00/month)
Associates degree
Last Active
July 2nd, 2026 (21 days ago)
Member Since
September 5th, 2024
Profile Description
I am a highly experienced Customer Service Specialist with over 12 years of experience supporting customers across chat,
I am skilled in using CRM and support tools, managing high-volume inquiries, and ensuring accurate and timely resolutions. I take pride in my ability to communicate clearly, show empathy, and turn challenging situations into positive outcomes for customers.
I am detail-oriented, reliable, and able to work independently in a remote setup. I have a stable internet connection, a dedicated workspace, and I am comfortable working night shifts or flexible schedules.
I am always open to learning new tools and processes and am committed to providing high-quality service that helps businesses retain customers and grow.
Top Skills
Customer Support » Chat Support
Experience: 5 - 10 years
As a chat support specialist for 8 years, we manage real time interactions with customers, addressing inquiries and providing solutions. Diagnosed and resolved technical issues involving, internet connectivity, television and home phone for residential accounts. Give information about products and services, take orders and process returns. Assisting customers placing an order online. Scheduling appointments for service activation.
Customer Support » Customer Service
Experience: 10+ years
Customer support professional with over 12 years of experience handling chat, email, and phone interactions. Skilled in resolving customer concerns, managing billing and account inquiries, and delivering clear, timely, and empathetic support. Known for strong problem-solving, attention to detail, and the ability to manage high-volume tasks while maintaining quality and customer satisfaction.
Other Skills
Basic Information
- Age
- 33
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pili, Camarines Sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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