Current Employment Status:
Hired Full Time on Jun 30, 2026
Overview
Looking for full-time work (8 hours/day)
at $4.82/hour ($928.00/month)
Associates degree
Last Active
June 30th, 2026 (11 days ago)
Member Since
September 3rd, 2024
Profile Description
A skilled and experienced customer service associate that manages multiple responsibilities effectively. I've been in the industry for years and communicating with clients, customers, healthcare providers and resolving their queries whether via phone call,
Top Skills
Customer Support » Healthcare
Experience: 2 - 5 years
4 years of assisting US healthcare providers in insurance verification for multiple line of businesses, initiates pre-certification for patient medical services, provides resolution for claim/appeal denials.
Customer Support » Customer Service
Experience: 5 - 10 years
I mainly interact with customers/clients to handle and resolve their complaints, processes their orders/requests, and provide information about company products and services via phone call, chat, email, and face to face.
Customer Support » Insurance » Prior Authorization
Experience: 1 - 2 years
More than 1 year experience in obtaining and managing approval for services, procedures, and treatments. I am responsible in communicating with providers and insurance companies to gather necessary information ensuring authorization approvals for patients.
Other Skills
Professional Services » Management Services » Administrative Management
Experience: 6 months - 1 year
Previously worked as an admin support in a construction firm and focuses in attending meetings, contacts suppliers/clients for current and upcoming projects, manages admin calendar, and other administrative tasks.
Customer Support » Chat Support
Experience: 1 - 2 years
1 year in chat support assisting US healthcare providers with their queries about patient insurance eligibility/benefits verification, authorization for services, claim/appeal denials resolution and verification.
Customer Support » Technical Support
Experience: 6 months - 1 year
Worked as a technical support representative and assists customers with phone troubleshooting issues, network problems, and processes extension of services as well as cancels/upgrade accounts per customer request.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu City, Cebu
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 37
- Influence: 26
- Steadiness: 24
- Compliance: 13
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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