Virtual Assistant

As the Administrative Manager of La Granja de Tatin Private Resort, I spearheaded a team responsible for various administrative functions, including human resources, procurement, budgeting, and facility management. My role demanded meticulous attention to detail, exceptional organizational skills, and the ability to effectively resolve complex issues, all while upholding the resort's high standards of service and reputation in the competitive hospitality industry of Albay.

As La Granja de Tatin Private Farm & Resort's chat support, it was my responsibility to keep our clients well informed about our products and services offered, listening to customer complaints and providing a solution for their problem and building trust and a strong relationship with clients.

As an Operation Manager for La Granja de Tatin Private Farm & Resort, I was able to demonstrate comprehensive leadership and oversight from a young age. For almost 3 years, I was instrumental in ensuring the smooth functioning and compliance of the resort, handling critical administrative, financial, and client-facing responsibilities. My role involved managing the day-to-day operations, ensuring regulatory adherence, maintaining financial records and serving as the primary point of contact for all inquiries, contributing directly to the resort's operational continuity and guest satisfaction.

As a bookkeeper for La Granja de Tatin Private Farm & Resort, I was responsible for maintaining accurate and up-to-date financial records, ensuring the smooth flow of all monetary transactions. My duties included managing accounts payable and receivable, reconciling bank statements, preparing financial reports, and assisting with payroll. I meticulously tracked all income and expenditures, providing vital financial insights that supported the resort's operational efficiency and compliance with financial regulations in the Bicol region.