Princess

CSR - E-COMMERCE - VA - ADMIN - OPERATIONS

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Associates degree

Last Active

July 10th, 2026 (today)

Member Since

August 25th, 2024

Profile Description

Experienced professional with 7 years in BPO, specializing in marketing, financial risk analysis, and fraud prevention. Proven track record as a Team Leader and Operations Supervisor, managing 15-20 customer service representatives and overseeing team leaders. Skilled in reporting business reviews, creating process recommendations, and delivering training refreshers. Demonstrates strong team management, multitasking, and quick learning abilities.  
Can do General Virtual Assistant with a strong background in direct client reporting for business reviews. Proficient in managing emails and chat communications, and skilled in various administrative tasks. Adept with Google Workspace (Calendar, Sheets, Slides) and Microsoft Office Suite (Excel, Word, PowerPoint). Familiar with tools such as Zendesk, LMS (e-learning), Dialpad, and Xcally. Ready to bring a high level of organization and efficiency to your team.

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 2 - 5 years

3-4 years Team Leader and Operations Supervisor wherein already handled 5-10 Team Leads and 15-20 customer service representative in BPO industry.

Professional Services » Management Services » Business Management

Experience: 1 - 2 years

Listing management in a international account and also handle various line of business and gather companies information for marketing strategy

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

7 years BPO exp and already confident to the skills and knowledge to the experience that I have

Customer Support » Customer Service » Fraud detection

Experience: 1 - 2 years

Already learned on how to investigate fraud in a financial account wherein I can already do decision making and also became SME.

Other Skills

Basic Information

Age
27
Gender
Female
Website
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Address
Makati, NCR
Tests Taken
IQ
Score:  132
DISC
Dominance: 47%
Influence: 19%
Steadiness: 19%
Compliance: 15%
English
C2(Advanced/Mastery)
Government ID
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