Princess
Property Management VA | Guest & Tenant Communications | Guesty, OwnerRez
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.05/hour ($971.46/month)
Associates degree
Last Active
June 26th, 2026 (today)
Member Since
August 20th, 2024
Profile Description
I'm a Property Management VA who treats guest and tenant communication the way a hospitality brand treats its guests — not just answering messages, but managing tone, timing, and escalation the right way. Nearly two years at Hilton trained me to stay composed under pressure and turn frustrated guests into repeat bookings. I help property owners streamline operations so double bookings don't happen and guest reviews trend up, not down — backed by training across Guesty, OwnerRez, and the major OTA host platforms.
What I handle:
- Guest & tenant communication (inquiries, booking questions, complaint resolution, escalation)
- Calendar & channel sync to prevent double bookings
- Review management & guest follow-up to boost ratings
- Reservation management & coordination
- Maintenance request triage & vendor/owner updates
- Automation-assisted guest communication & revenue management support (Guesty)
Platforms & tools:
- Airbnb, VRBO,
- Guesty, OwnerRez
- PriceLabs, Breezeway
Background:
- Nearly 2 years as a Reservation Sales Specialist at Hilton
- Trained in brand-standard guest service, de-escalation, and high-volume communication
Available for 40 hours/week. Let's talk about how I can take guest and tenant communication off your plate — message me anytime.
Top Skills
Marketing » Telemarketing » Inbound Sales
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 1 - 2 years
Other Skills
Customer Support » Sales Support » Hotel Booking
Experience: 1 - 2 years
Office and Administration » Data Entry
Experience: 1 - 2 years
I have worked as an Intern in a social enterprise and my data entry skills was enhanced. I learned researching for algorithm and researching about leveraging the products among the variety of products across the Philippines
Office and Administration » Attention to Detail
Experience: 2 - 5 years
Office and Administration » Administrative Support
Experience: 2 - 5 years
Marketing » CRM » Salesforce
Experience: 1 - 2 years
Professional Services » Management Services » Property Management
Experience: Less than 6 months
Real Estate » Short Term Rentals » Airbnb
Experience: Less than 6 months
Real Estate » Short Term Rentals » Vrbo
Experience: Less than 6 months
Office and Administration » Calendar Management
Experience: 1 - 2 years
Office and Administration » Communication
Experience: 2 - 5 years
Office and Administration » Problem Solving
Experience: 2 - 5 years
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Polangui, Albay
- Tests Taken
- IQ
- Score: 101
- DISC
- Dominance: 52%
- Influence: 19%
- Steadiness: 12%
- Compliance: 17%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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