General Virtual Assistant

I have 2 years of experience working as an eCommerce Product Lister and Order Processor across multiple platforms, including Shopify, eBay, Walmart, Poshmark, Mercari, and Shopify. I specialize in creating, optimizing, and managing product listings to ensure accuracy, visibility, and engagement. My responsibilities include writing compelling titles and descriptions, uploading high-quality images, organizing product categories, and applying SEO best practices to boost store performance and sales. In addition, I handle order fulfillment, inventory monitoring, and customer inquiries, ensuring a smooth and satisfying shopping experience for every buyer.

Worked as a Listing Coordinator and Listing Auditor for 3 months, assisting with property listing setups, verifying data accuracy, and ensuring all information and media met quality standards before publication.

Completed a short projects in real estate photo editing and enhancement, improving property images for online listings to make them appealing

Using Adobe Photoshop has been one of the skills I’ve possessed since I started working online. I use it to create and edit high-quality images for eCommerce and real estate projects, including product photos, marketing materials, and property visuals to enhance overall presentation and engagement.

I am a graduate Visual Graphic Design NC III, and as part of my training, I gained proficiency in creating structural layouts using SketchUp.

I am a graduate of Visual Graphic Design NC III, and as part of my training, I gained proficiency in creating logos and vector graphics using Adobe Illustrator.

Over the past two years, I’ve developed my video editing skills through school projects and client work, allowing me to create simple and engaging videos suited for different purposes.

Provided customer support through live chat for two years, assisting customers with inquiries, resolving issues efficiently, and ensuring a positive customer experience. Worked as a Customer Service Chat Support Representative for two years, handling multiple customer inquiries through live chat while delivering prompt solutions and maintaining high customer satisfaction. Delivered real-time customer service via chat for two years, helping customers resolve account, billing, and product concerns while maintaining professional communication. Handled high-volume customer interactions through chat support for two years, providing accurate information, troubleshooting issues, and ensuring timely resolutions.

I have experience using Google Sheets to manage data for both eCommerce and real estate operations. I create and maintain spreadsheets for tracking inventory, pricing, and profit margins, as well as managing property listings, client information, and transaction timelines. I also use formulas and data organization to improve accuracy, automate reports, and support informed decision-making across both industries.

I worked as a part-time Real Estate Virtual Assistant for over a year, specializing in skip tracing and lead generation. My role involved researching and identifying potential leads, gathering accurate contact information, and maintaining organized data using tools like Google Sheets to support marketing and outreach efforts.

I have experience using Canva for both eCommerce and real estate projects, creating eye-catching product images, promotional graphics, property flyers, and social media content to enhance visual appeal and attract potential buyers or customers.