SMM | Video Editor | Graphic Designer | Ecommerce Manager

I have 6 months to 1 year of experience in Social Media Management, creating engaging content, graphics, captions, and short-form videos for Facebook, Instagram, TikTok, and YouTube. I am skilled in Canva, CapCut, AI Studio, ChatGPT, Gemini AI, and Google Workspace. My experience includes content planning, copywriting, hashtag research, social media scheduling, and basic analytics. I am passionate about helping businesses grow their online presence through creative content, audience engagement, and effective social media strategies.

I have 5 years of experience managing e-commerce stores on Shopee, Lazada, and TikTok Shop using BigSeller for efficient product listing, inventory management, and order processing. I handle listing optimization, customer inquiries, and daily operations while ensuring accurate and high-converting listings. I also use Canva to enhance product visuals and maintain a professional storefront across platforms.

I create visually appealing and brand-aligned graphic designs to support marketing and business needs. My experience includes designing social media graphics, promotional materials, basic branding assets, and visual content that effectively communicates messages and engages audiences. I ensure consistency in layout, color, and typography while following brand guidelines and project requirements. I am detail-oriented, creative, and capable of delivering high-quality designs on time using design tools to support online presence and marketing campaigns.

I have experience creating and editing short-form video content for social media platforms including Facebook, Instagram, TikTok, and YouTube Shorts. I use CapCut, Canva, and AI-powered tools to create engaging videos with transitions, text overlays, captions, music, and visual effects. My experience includes video planning, content repurposing, basic storytelling, and optimizing content to increase engagement and reach. I am passionate about creating high-quality videos that help brands connect with their audience and achieve their marketing goals.

I have hands-on experience using GoHighLevel (GHL) to manage pipelines and opportunities, ensuring leads are properly tracked and updated throughout the sales process. I handle both manual and automated follow-ups through SMS and email to maintain consistent communication and improve conversion rates. I am skilled in organizing contacts using tags and maintaining a clean, structured CRM system. I also assist in setting up basic campaigns and workflows, and I manage client communication within GHL to ensure timely responses and a smooth customer experience.