Bea

Virtual Assistant/Customer Service Representative/ Email and Chat Support

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Overview

Looking for full-time work (9 hours/day)

at $7.45/hour ($1,620.00/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

August 13th, 2024

Profile Description

Motivated and results-driven Tourism Management graduate with a 5 years of experience in BPO industry, looking for a demanding role as a virtual analyst in a multinational organization, providing a solid basis in data analysis, project management, and customer service, along with an excellent record of increasing productivity, producing excellent results, and working with cross-functional teams.

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

Effectively addressed any inquiries, complaints, or concerns raised by customers; escalate problems as needed to guarantee prompt resolution. Updated and preserved accurate records of all contacts with customers, transactions, and order information.

Office and Administration » Data Entry

Experience: 6 months - 1 year

Ensured accuracy and relevance, collect data from a variety of sources, such as databases, surveys, and outside studies. Maintained databases and data storage systems, ensuring data integrity and security. Ensured all data handling complies with relevant regulations and ethical standards.

Customer Support » Customer Service

Experience: 2 - 5 years

Provided information resource for billing, programming, and technical troubleshooting questions. Took back-to-back tech support and customer service phone calls with clients throughout the entirety of the shift.Engaged with a diverse consumer base to provide solutions for customer needs and technical issues.

Other Skills

Basic Information

Age: 22

Gender: Female

Website: Sign Up with Pro Account to View

Address: Sibulan, Negros Oriental

Tests Taken: IQ
Score: 96: DISC
Dominance: 42
Influence: 7
Steadiness: 21
Compliance: 30: English
C2(Advanced/Mastery)