Dolores
Social Media Specialist Customer Service Representative
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.83/hour ($928.00/month)
High school diploma
Last Active
June 26th, 2026 (yesterday)
Member Since
August 13th, 2024
Profile Description
Feeling overwhelmed by social media and admin tasks?
You’re not alone — and you don’t have to do it all yourself!
I’m your Reliable Virtual Assistant with 19 years of BPO experience in customer service, social media, and business operations. I help you stay visible, organized, and connected — stress-free.
Here’s how I can help:
Engaging Social Media Content
Follower Engagement (DMs, Comments,
Professional Customer Service – telco, healthcare, finance
Admin Support – calendars,
Consistent Branding across platforms
Let me take care of the back-end tasks so you can focus on growing your business. Ready to chat?
Top Skills
Marketing » Telemarketing » Outbound Sales
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Nearly 3 years of experience handling Telco accounts, delivering exceptional customer service. Technical support expertise, assisting customers with troubleshooting and resolving technical issues. Ability to manage high-volume customer inquiries with a focus on customer satisfaction.
Marketing » Social Media Management » Social Media Engagement
Experience: 2 - 5 years
4 years of experience as a Social Media Specialist, managing online presence and engagement. Assisting customers through FB messenger, Instagram and Twitter.
Other Skills
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
Marketing » Social Media Management » Social Media Engagement
Experience: Less than 6 months
Marketing » Telemarketing » Outbound Calls
Experience: 2 - 5 years
5 years of experience handling outbound accounts for telephone companies and online listings. Expertise in sales verification, ensuring accuracy and compliance in sales processes. Proficient in quality analysis, improving performance metrics, and ensuring high service standards.
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Technical Support
Experience: 1 - 2 years
Customer Support » Healthcare
Experience: 2 - 5 years
5 years of experience in inbound healthcare account management for member and provider services. Strong understanding of healthcare regulations, policies, and customer support needs. Skilled in resolving complex healthcare-related queries and providing efficient service solutions.
Office and Administration » Administrative Support
Experience: Less than 6 months
Basic Information
- Age
- 49
- Gender
- Female
- Website
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- Address
- Tests Taken
- DISC
- Dominance: 44
- Influence: 21
- Steadiness: 24
- Compliance: 11
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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