Legal Assistant I Medical Records Specialist

Handle inbound calls and initiate outbound calls to effectively address and support clients' or customers' needs.

I specialize in maintaining clear and effective communication between the legal team and clients. I ensure that all relevant information is accurately conveyed, deadlines are met, and client needs are addressed promptly. By facilitating collaboration between legal professionals and clients, I help ensure that all aspects of each case are managed efficiently and in compliance with legal standards. My focus is on providing seamless support, ensuring that clients are well-informed and that legal teams have the necessary details to make informed decisions.

Coordinate with medical providers to request and obtain medical records, and review them to ensure accuracy and completeness.

Support Personal Injury attorneys by handling a variety of tasks, including contacting insurance companies to gather case-related information. Draft key documents such as Letters of Representation (LOR), policy limit requests, and PIP applications. Additionally, prepare and review demand letters, and assist in analyzing discovery questions. Lastly, make sure that all emails and correspondence are addressed promptly.