Frances
Virtual Assistant | Property Management, Customer Support & Operations
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.74/hour ($1,104.00/month)
Bachelors degree
Last Active
June 24th, 2026 (2 days ago)
Member Since
August 10th, 2024
Profile Description
Hi, I’m Frances!
A reliable Virtual Assistant and Customer Support Specialist with 4+ years of experience helping businesses manage operations, handle high-volume support, and improve response times.
If you need someone who can manage your inbox, respond to customers quickly, process orders, and keep your operations organized, I can certainly help.
What I Can Do for You?
Inbox &
-Organize, filter, and respond to
-Customer inquiries, follow-ups, and support tickets
-Spam cleanup, labeling, and priority management
Customer Support
-Zendesk, HubSpot, Salesforce,
-Handle high-volume tickets (1,000+ weekly)
-Order processing, refunds, replacements, tracking issues
-Social media DMs & comments
-Maintain fast response time & high CSAT
Virtual Assistant & Admin Support
-Calendar management & scheduling (multi-timezone)
-Data entry, web research, and documentation
-CRM management & database updates
-File organization (Google Drive, Dropbox)
Operations
-Reports, trackers, and internal documentation
-Team coordination (Slack, ClickUp, Asana, Trello)
Tools & Systems
Zendesk | HubSpot | Salesforce
Google Workspace | Microsoft Office
ClickUp | Trello | Asana |
Slack | Zapier | Calendly | Mailchimp | Canva | Affinity
Why Clients Hire Me
- Fast, accurate, and detail-oriented
- Strong written English (professional & friendly tone)
- Reliable VA for long-term work
- Quick learner with minimal supervision
- Organized systems that save you time
Relevant Experience
Executive Assistant – AEY, LLC
Guest Support/Admin – Blueground
Digital Operations – Embody Energetics
Virtual Assistant – Outsourced Doers
Customer Service – Concentrix
Send me a message — I’m ready to help.
Top Skills
Office and Administration » Calendar Management
Experience: 1 - 2 years
Create and maintain/schedule events for efficiency
Office and Administration » Personal Assistant
Experience: 1 - 2 years
Office and Administration » Administrative Support
Experience: 2 - 5 years
I can make reports or any support needed in the business.
Other Skills
Marketing » Email Marketing
Experience: Less than 6 months
Create email campaigns for business contacts
E-Commerce » Ebay » Customer Support
Experience: Less than 6 months
Design » Graphic Design » Canva
Experience: 1 - 2 years
Design posts, make powerpoint presentations
Marketing » Content Creation » Social Media Content Creation
Experience: 1 - 2 years
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tagum City, Davao del Norte
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 44
- Influence: 36
- Steadiness: 7
- Compliance: 13
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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