Angelica
Helping Dental Practices Maximize Collections & Streamline Insurance Processes |
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $6.65/hour ($640.00/month)
Bachelors degree
Last Active
June 25th, 2026 (yesterday)
Member Since
August 9th, 2024
Profile Description
Hi, I'm Angie, an experienced Dental Virtual Assistant (DVA) with a strong background in dental administration, billing, and insurance support. I help dental practices streamline operations, improve cash flow, and deliver a smoother, more efficient experience for their patients. I bring hands-on experience from both the insurance and clinical sides of dentistry — having worked with Humana Insurance and as a Dental Virtual Assistant for a dental practice in Oak Forest, IL.
Here’s what I offer as a Dental Virtual Assistant and how I can support your practice:
* Dental Insurance Management: Expert in verifying insurance eligibility, managing outstanding claims, following up with insurance companies, and ensuring timely claim payments to improve cash flow.
* Patient Coordination: Skilled in scheduling, confirming coverage before appointments, and providing compassionate communication to ensure every patient feels valued and cared for.
* Administrative & Billing Support: Experienced in dental billing, processing patient statements, managing
* Claims & Verification Expertise: Knowledgeable in claim denials, preauthorization, and documentation requirements, ensuring compliance and reducing administrative errors.
I’m known for my strong communication skills, attention to detail, and commitment to patient confidentiality and care. My goal is to make every interaction — whether with a patient, insurance representative, or provider — as efficient, accurate, and compassionate as possible.
If you’re looking for a reliable and detail-oriented Dental Virtual Assistant who understands U.S. dental billing, insurance verification, and patient communication, I’d love to help your practice thrive.
Top Skills
Customer Support » Customer Service
Experience: 1 - 2 years
As a Customer Service Representative for Humana Insurance, I handled inbound calls from members regarding their dental insurance inquiries. My primary role was to provide accurate information about eligibility, coverage, and benefits, and to ensure members visited in-network dentists to help them avoid out-of-pocket expenses. I assisted with predetermination and claims inquiries, provided payment details, and reminded members about the timely filing requirements for claims. I also explained claim denials and guided members on the necessary steps or documents needed for claim processing. Through clear communication, empathy, and a strong understanding of dental insurance procedures, I consistently delivered excellent customer service and helped members navigate their dental benefits with confidence and ease.
Virtual Assistant
Experience: 1 - 2 years
As a Dental Virtual Assistant, I provided comprehensive virtual administrative support focused on insurance claim management, patient scheduling, and records coordination. I successfully followed up on outstanding insurance claims by contacting insurance companies to ensure timely processing and payment, which helped reduce pending claims and improve the practice’s cash flow. I also verified patient insurance coverage prior to appointments to prevent claim denials and ensure accurate billing. In addition, I managed daily patient scheduling, handled billing and patient statements with accuracy and confidentiality, and coordinated with other dental providers regarding patient records, x-rays, and referrals. Known for my strong communication skills, attention to detail, and reliability, I consistently delivered seamless virtual support that enhanced both office efficiency and patient satisfaction.
Professional Services » Medical Services » Dental Billing
Experience: 1 - 2 years
Other Skills
Customer Support » Phone Support
Experience: 2 - 5 years
Office and Administration » Email Handling
Experience: 1 - 2 years
Office and Administration » Calendar Management » Scheduling
Experience: 1 - 2 years
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Quezon City
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 38
- Influence: 10
- Steadiness: 9
- Compliance: 43
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.