Hi! I’m Kenneth from the Philippines, an experienced Amazon Product Researcher and Amazon Customer Support Specialist with 2+ years of experience helping Amazon sellers grow and manage their businesses efficiently in the U.S. and U.K. marketplaces.
I specialize in Online Arbitrage (OA), Retail Arbitrage (RA) profitable product sourcing, Amazon FBA/FBM research, and customer support operations. My approach is fully data-driven, focused on finding profitable, low-risk products while also delivering excellent support that helps maintain strong seller performance and customer satisfaction.
I combine manual sourcing strategies, storefront stalking, and advanced research tools to identify winning products with strong ROI, healthy profit margins, and consistent demand.
What I can do for your business
Amazon Product Research & Online Arbitrage
*Find profitable Amazon OA product leads for FBA/FBM
*Analyze BSR, Keepa charts, demand trends, and competition
*Calculate ROI, profit margins, and Amazon fees
*Source products from trusted retailers and suppliers
*Perform Buybox and competitor analysis
*Conduct manual sourcing and storefront stalking
Amazon Customer Service Support
*Handle buyer messages and order inquiries
*Process refunds, returns, and replacements
*Resolves customer issues professionally and efficiently
*Monitor account health and customer feedback
*Maintain high customer satisfaction standards
*Support daily Amazon Seller Central operations
Tools & Platforms I use
*Keepa
*Seller Amp (SAS)
*Amazon Seller Central
*Revseller
*Google Sheets / Excel
Why Clients Work With Me
*Detail-oriented and reliable
*Strong understanding of Amazon marketplace trends
*Consistent communication and timely delivery
*Focused on profitability and low-risk sourcing
*Experienced in both backend sourcing and customer-facing support
My goal is to help Amazon sellers scale their business through profitable product research and dependable customer support.
If you're looking for a dedicated Amazon Product Researcher and Amazon Customer Support Specialist who understands both sourcing and seller operations, I'd love to work with you.
Let's connect!
Experience: 1 - 2 years
I have used Keepa and SAS as my primary tools in sourcing viable and profitable products to be sold in Amazon
Experience: 1 - 2 years
I have worked as an Amazon product researcher working across UK and US marketplaces. I use different techniques in sourcing such as manual sourcing (sale, clearance sourcing) and reverse sourcing like Keepa sourcing, storefront stalking, brand sourcing, etc.
Experience: Less than 6 months
Experience: Less than 6 months
I've completed bookkeeping training with hands-on practice in transaction recording and expense tracking.
Experience: 1 - 2 years
I have a solid background in handling Amazon account as well in product sourcing. I am skilled at tracking Amazon trends, analyzing customer reviews to identify product improvement opportunities, and staying compliant with Amazon policies.
Experience: 6 months - 1 year
I have worked as a customer service representative under T-mobile account in RPMS Inc. Agency asssisting customers regarding on their call concerns.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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