Ma.

Amazon Customer Support Specialist | FBA/FBM Prevented Returns, A-Z Claims & Sell

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Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelors degree

Last Active

June 1st, 2026 (2 days ago)

Member Since

August 6th, 2024

Profile Description

Are you an Amazon FBA or FBM seller feeling overwhelmed by customer messages, order issues, account concerns, or the constant demands of running your business? Or maybe you’re spending too much time troubleshooting seller problems, handling buyers, and sourcing products that you barely have time left to focus on growth.

No worries — I’m here to help.

I provide reliable Amazon seller support with a personalized, business-focused approach. Whether you need strong customer service, seller support, basic FBA/FBM troubleshooting, or online arbitrage assistance, I can help take operational stress off your plate so you can focus on scaling your business.

Why work with me?

-Your business success is my priority
I work to support your Amazon store as if it were my own — ensuring smoother operations, better customer experiences, and dependable assistance.

-I genuinely care about your growth
I understand that every delayed response, unresolved issue, or operational bottleneck can impact your business. My goal is to help reduce those problems efficiently.

-Personalized support
I take time to understand your store, workflows, and business needs so my support aligns with your goals.

-Transparent communication
You’ll always stay informed. I believe in clear updates, reliable communication, and making sure we stay aligned.

Services I offer:

Amazon Customer Service Support
Buyer-Seller Messaging Management
Refunds, Returns, and Order Issue Resolution
A-to-Z Claims Assistance
FBA & FBM Basic Troubleshooting
Listing and Inventory Issue Support
Seller Central Administrative Assistance
Product Research
Manual Sourcing
Online Arbitrage Support

Tools and platforms I utilize:

-Amazon Seller Central: For managing orders, customer concerns, inventory, and seller operations
-Keepa: For tracking product history, sales trends, and sourcing opportunities
-SellerAmp SAS: For product profitability and sourcing analysis
-Tactical Arbitrage: For advanced online arbitrage opportunities
-DS Amazon Quick View: For fast product insights
-Google Sheets: For organized tracking and reporting
-Coupert / Rakuten: For maximizing sourcing savings
-ChatGPT: For process optimization, templates, and workflow support
-Trustpilot / ScamAdviser / Trend Micro: For supplier and website verification
-VPN Tools: For marketplace research
-Lightshot: For product and sourcing documentation

Whether you need someone to manage your customer service, assist with Amazon operational tasks, troubleshoot basic seller concerns, or help source profitable products, I’m here to provide dependable support tailored to your business.

Let’s work together to make your Amazon business run smoother, more efficiently, and with less stress.

Top Skills

Experience: 1 - 2 years

Familiar with Amazon Seller Central workflows, customer communication, returns/refunds handling, escalation management, and account-sensitive situations.

Experience: 2 - 5 years

Prevented Returns A-Z Claims Assistance Order Management Buyer-Seller Messaging Escalation Handling Dispute Resolution CRM & Ticketing Systems

Other Skills

Experience: 1 - 2 years

Basic Information

Age
31
Gender
Female
Website
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Address
Cabanatuan, Nueva Ecija
Tests Taken
IQ
Score:  125
DISC
Dominance: 42%
Influence: 9%
Steadiness: 17%
Compliance: 32%
English
C2(Advanced/Mastery)
Government ID
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