Nancy

Customer Service Representative / Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,020.80/month)

Bachelors degree

Last Active

March 22nd, 2024 (6 days ago)

Member Since

November 5th, 2016

Profile Description


Hi! I am Upgrade to see actual info Upgrade to see actual info. I worked as a customer service representative for 12 years in the BPO industry. I'm a Nursing undergrad but finished the 2nd year level. I started with Eperformax last 2011, the first account that I worked with was Target online shopping and then I was transferred to Ebay Australia taking inbound calls from online sellers and buyers. After a year and a half, I worked with Teletech Dumaguete under Anthem Blue Cross Blue Shield, quoting benefits and medical policies to doctors, nurses, and medical office secretaries. When I got hired by Convergys, I also worked with Anthem for almost 2 years. I also worked with Cognizant and Tech Mahindra, under the optimum rx billing department, and the recent company in the BPO industry that I worked with was Wipro, under Delta Airlines, where I booked tickets, cancellations of bookings, and helped customers in planning their future trips.
I started my online homebased job last November 2016. I was a Home-based Appointment Setter.  I worked with A-pay as a business-to-business telemarketer. The company is based in the UK. I do cold calling for merchant services, specifically for card machine sales. My recent job was a medical health insurance qualifier in Versatel started last January of this year and it just lasted for two months. I also worked in Omega Healthcare as a medical insurance biller for 3 years and 6 months. Then I experienced being a VA for 3 months when I got hired by Blue Waters Kayaking Resort based in California. Gathering geographical data, answering emails and texts, and sending electronic flyers to customers was my work. Then, when that company closed, I worked with EXL as a customer associate for Allstate Property & Car Insurance.

Top Skills

E-Commerce » Ebay » Customer Support

Experience: 10+ years

Other Skills

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Santander, Cebu
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
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