With over a decade year of experience, I bring a strong background in Sales, Customer/Technical, Service, and Billing.
My expertise extends to troubleshooting various internet connection servicesincluding ADSL, wireless, cable, and NBN, the Australian network, and offer additional solutions through upselling.
Proficient in billing support. I excel in account management and addressing bill inquiries. With this expertise, I can impart my knowledge and experiences to the best of my ability to help the company achieve its goal.
Experience: 6 months - 1 year
Trained to handle B2B (Business to business) clients. As a Sales Development Representative, I was trained how to properly create a sale for my client.
Experience: 5 - 10 years
Trained to fix internet connection (ADSL, wireless, cable and NBN fibre) and VoIP phone service. Also trained for mobile technical support.
Experience: 10+ years
Experience: Less than 6 months
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