Joecel
Sales & Customer Service Pro | 10+ Years Experience
Verified
Overview
Looking for full-time work (8 hours/day)
at $3.34/hour ($640.00/month)
Associates degree
Last Active
June 22nd, 2026 (yesterday)
Member Since
July 31st, 2024
Profile Description
Are you drowning in leads and running out of time?
I help ambitious business owners scale by taking full ownership of their customer journey.
With over 10 years of experience, I have represented world-class brands including JPMC, Hilton Hotels, AT&T, DirecTV, and Telstra. I am bringing that same level of enterprise-grade professionalism and sales psychology to your business, ensuring your customers receive a premium experience every time. My goal is to handle your communication flow so you can focus on high-level strategy, knowing your clients are in expert hands.
How I add value to your business:
Convert Leads to Sales: I proactively engage with prospects to address objections and guide them toward a confident purchase, ensuring no potential revenue is left on the table.
End-to-End Support: From the first inquiry to post-purchase follow-up, I ensure every touchpoint is professional, welcoming, and high-converting.
Determine & Book: I strategically qualify incoming inquiries to determine the best path to a sale and manage your booking pipeline with precision.
My goal is to handle your communication flow so you can focus on high-level strategy, knowing your clients are in expert hands.
Technical Proficiencies & Tools
CRM & Sales Pipelines: Monday*com, GoHighLevel, HubSpot.
Communication & Collaboration:
Slack, Microsoft Teams,
Productivity & Project Management: * G-Suite (Admin), Microsoft, Canva, Notion.
E-commerce: Shopify, WordPress
Top Skills
Customer Support » Phone Support
Experience: 10+ years
10+ years of expert verbal communication supporting U.S. and Australian clients for brands like Chase and AT&T. I am skilled at handling high-volume calls, resolving complex disputes, and maintaining professional, clear communication under pressure.
Customer Support » Sales Support
Experience: Less than 6 months
Proven track record of converting hundreds of inbound inquiries into high-value sales for Hilton. I specialize in identifying upselling opportunities during the customer journey, consistently increasing average contract value. At AT&T and DirecTV, I mastered the art of 'Solution-Based Selling,' transforming complex billing resolutions into successful account expansions and feature upgrades.
Office and Administration » Data Entry
Experience: 5 - 10 years
10+ years of high-volume, zero-error data management for JPMorgan Chase and AT&T. I am an expert at maintaining absolute accuracy in complex CRM systems, possessing the meticulous focus needed to manage crucial account details, contract pricing, and client data with 100% precision. I specialize in preventing the billing disputes and operational delays caused by simple data errors, ensuring a flawless experience for both the sales team and the end customer.
Other Skills
Office and Administration » Problem Solving
Experience: 5 - 10 years
Proven track record of resolving complex operational bottlenecks for global corporations. I possess a meticulous focus on data-driven troubleshooting, ensuring that billing discrepancies, contract misalignments, and service delays are caught and corrected before they impact the sales cycle. I am highly skilled at managing urgent escalations and providing leadership with the accurate information needed to make rapid, high-impact decisions.
Office and Administration » Quality Assurance
Experience: 5 - 10 years
Over a decade of experience executing detailed operational audits and compliance checks for high-stakes JPMorgan Chase financial accounts. This enterprise-grade auditing expertise is directly transferable to Client Onboarding and Contract Compliance. I am proficient at using strict checklists to verify business credentials, analyze Service Level Agreements (SLAs), and review insurance requirements to mitigate legal and financial risk before an account is activated.
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacoor, Cavite
- Tests Taken
- DISC
- Dominance: 43
- Influence: 11
- Steadiness: 17
- Compliance: 29
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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