Patrick
Social Media Engagement Specialist | Social Media Coordinator | Customer Service
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
Bachelors degree
Last Active
June 27th, 2026 (2 days ago)
Member Since
July 29th, 2024
Profile Description
Are you looking for reliable support to handle your customers with care or Social Media Manager that will manage your business?
My approach is simple: make things easier for my clients by handling tasks efficiently, communicating clearly, and offering thoughtful ideas that support growth.
Social Media Management
- Manage and grow accounts on
- Create engaging content including posts, graphics, Reels, and short-form videos
- Plan, schedule, and optimize content for consistent growth
- Run high-engagement
- Use Meta Business Suite to drive reach, engagement, and leads
Engagement & Community Growth
- Handle content interactions, comments, and DMs to build strong communities
- Grew content interactions for an e-commerce brand from 82 to 620K
- Increased reach from 21K views to 150M views
- Grew a brand account from 0 to 25K followers in 1 year
- Boosted personal Instagram account from 0 to 5K followers in 3 months
- Create organic and paid strategies focused on real audience connection-
Customer Service & Sales Chat Support (Shopify)
- Manage customer inquiries via chat and
- Handle subscriptions, chargebacks, refunds, and order issues
- Support e-commerce and dropshipping brands using Shopify
- Convert inquiries into sales while maintaining customer satisfaction
Why Work With Me
- Over 2+ years of experience in social media, engagement, and customer support
- Strong problem-solving and attention to detail backed by a Civil Engineering degree- Results-driven, reliable, and highly organized
- Focused on growth, revenue, and long-term brand success
Top Skills
Customer Support » Ecommerce » Shopify
Experience: Less than 6 months
- Respond to customer inquiries via email, live chat, or forms. - Maintain and update templates, FAQs, and help documents. - Track and report recurring customer feedback or concerns. - Perform basic data entry and research tasks as needed. - Manage small operational tasks such as updating spreadsheets. - Managed Subscriptions, chargeback, and refunds.
Customer Support » Sales Support
Experience: 2 - 5 years
- Interacting with fans through direct messages, keeping them engaged with personalized conversations, maintaining relationships, and ensuring subscribers feel valued. - Promoting additional content, exclusive offers, and personalized experiences, helping to generate more revenue by encouraging fans to purchase premium content or renew their subscriptions.
Marketing » Social Media Management » Social Media Engagement
Experience: 1 - 2 years
Meta Business Suite & Shopify (E-commerce) -Engage with people in the comments section. -Make a debunking thread to address negative comments. -Answer inquiries and concerns in Ads. -Delete and hide negative comments to maintain a positive brand image. -Handle feedback with care.
Other Skills
Marketing » Social Media Management » Instagram marketing
Experience: 1 - 2 years
Advertising » Twitter Ads
Experience: 1 - 2 years
Office and Administration
Experience: Less than 6 months
As an Office and Administration professional, I manage daily office operations, handle administrative tasks, support staff, oversee office supplies, and ensure efficient and compliant workflows.
Marketing » Social Media Management » Social Media Marketing
Experience: Less than 6 months
Developing engaging content and managing the posting schedule across various platforms to maintain a consistent online presence. Interacting with followers, respond to comments and messages, and implement strategies to grow the audience and increase the brand visibility across social media channels.
Marketing » Social Media Management » Facebook marketing
Experience: 6 months - 1 year
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- RODRIGUEZ, RIZAL
- Tests Taken
- IQ
- Score: 135
- DISC
- Dominance: 40
- Influence: 41
- Steadiness: 10
- Compliance: 9
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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