Ma.

Customer Service Representative

55 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelors degree

Last Active

November 24th, 2025 (215 days ago)

Member Since

July 27th, 2024

Profile Description

 Dedicated and customer-focused professional with over 4 years and 8 months of experience in chat support for a ---------- g telecommunications account. Skilled in delivering exceptional customer service, resolving complex issues, and maintaining high satisfaction scores. Experienced as a Reservation Support Specialist, Loyalty Representative, and Escalation Manager, demonstrating versatility and a strong ability to adapt to various customer service roles. Adept at handling high-pressure situations, managing escalations, and fostering customer loyalty through effective communication and problem-solving. Seeking opportunities to leverage extensive customer support expertise and leadership skills to drive customer satisfaction and operational excellence.

Top Skills

Real Estate » Short Term Rentals » Airbnb

Experience: 6 months - 1 year

Handled frontline concerns before I got upskilled to ongoing reservation support and was also trained and handled Experience Listings Support aside from Stay.

Customer Support » Email Support

Experience: Less than 6 months

I worked for live chat and email for years.

Office and Administration » Communication » Korean Bilingual

Experience: Less than 6 months

I have an intermidiate skill in Korean Language.

Other Skills

Customer Support » Sales Support

Experience: 6 months - 1 year

Was on Sales while part of Loyalty and Retention and got upskilled to Escalations Department a few months after.

Customer Support » Sales Support » Account Retention

Experience: 6 months - 1 year

Worked for a Loyalty and Retention LOB of a Canadian Telco Account

Basic Information

Age
28
Gender
Female
Website
Sign Up with Pro Account to View
Address
Taguig, Metro Manila
Tests Taken
IQ
Score:  120
DISC
Dominance: 28
Influence: 7
Steadiness: 42
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »