SALAPONG

Shopify VA

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Overview

Looking for part-time work (5 hours/day)

at $6.00/hour ($660.00/month)

Bachelors degree

Last Active

May 26th, 2024 (3 days ago)

Member Since

October 29th, 2016

Profile Description

Throughout my tenure as a Shopify Virtual Assistant, I have honed my skills and achieved proficiency in a diverse range of key areas. Customer service has been my
stronghold for over six years, and I pride myself on standing out with my
exceptional emotional intelligence and proactive approach to resolving customer
inquiries and concerns. My philosophy centers on attentively listening to
customers' needs, enabling me to swiftly rectify issues and provide immediate
support. I firmly believe in building a robust foundation of product knowledge
to deliver unparalleled assistance, fostering customer loyalty and
satisfaction. My unwavering commitment to exceptional service is evident in my
track record of consistently exceeding customer expectations, thereby nurturing
repeat business and significantly enhancing brand exposure and marketability.
 
Beyond customer service, I excel in crafting compelling product descriptions,
meticulously curating product listings, and expertly enhancing visuals with
Canva Pro. My proficiency extends to creating engaging content tailored for
various social media platforms.
 
Furthermore, I am equally adept in the role of a Social Media Assistant. My deep
understanding of branding allows me to create resonating content that bolsters
brand awareness and engages the target audience effectively. My creative
mindset ensures that I stay attuned to customer trends and market dynamics,
enabling me to curate captivating content that sustains interest. My
organizational finesse ensures consistent adherence to deadlines and the
seamless execution of strategies aligned with marketing and business
Upgrade to see actual infoom initial design and development to the final implementation and
execution, I have successfully managed various aspects of business social media
accounts.
 
Order processing and fulfillment also fall within my repertoire. While I began by
manually managing orders on AliExpress, I swiftly transitioned to leveraging
Shopify for streamlined order processing. More recently, I have adeptly
harnessed tools like Dropified and Oberlo to optimize order management
efficiency. My familiarity with CJ Dropshipping further enriches my
capabilities in this domain. I am genuinely excited about the prospect of an interview and eagerly await your
response.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

Other Skills

Basic Information

Age
39
Gender
Female
Website
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Address
Caloocan City, Metro Manila
Tests Taken
IQ
Score:  87
English
B2(Upper Intermediate)
Uploaded ID
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