With over five years of extensive experience in eCommerce customer service and operations management, I am a dedicated professional adept at enhancing support operations, optimizing workflow efficiency, and fostering team excellence. Skilled in strategic planning, process improvement, and customer relationship management, I have a proven track record of delivering exceptional results in dynamic work environments. In my previous roles, I spearheaded the implementation of automation tools to streamline processes, and successfully managed diverse customer service responsibilities, including order management, dispute resolution, and social media engagement. With a keen eye for detail and a passion for delivering unparalleled customer satisfaction, I thrive in fast-paced settings where collaboration and innovation are paramount. Proficient in a wide range of software tools including Airtable, Gsheets, Trello, and Notion, I am also experienced in graphic design tasks,
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Let's connect and discuss how I can add value to your team and help achieve your business objectives.
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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