Current Employment Status:
Hired Full Time on Jun 3, 2026
Benjamin
Customer Service Representative/General Virtual Assistant
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $16.51/hour ($3,200.00/month)
Bachelors degree
Last Active
June 3rd, 2026 (3 days ago)
Member Since
July 23rd, 2024
Profile Description
With over 4 years of dedicated experience in the call center industry, I bring a wealth of skills and expertise to the table.
Strengths and Skills:
- Proficient in handling 50+ calls daily while swiftly and effectively resolving client issues, ensuring high levels of customer satisfaction.
- Fluent in English, adept at providing clear and concise customer service to clients from diverse backgrounds.
- Exceptional sales acumen with proven success in driving growth and achieving sales targets.
- Versatile in handling various sales campaigns, adapting strategies to meet specific client needs and maximize results.
Projects and Accomplishments:
- Successfully managed inbound and outbound sales calls for multiple campaigns, consistently exceeding sales targets and contributing to revenue growth.
Summary:
I am a dedicated and results-driven professional with a passion for delivering outstanding customer service and driving sales growth.
Let's connect and discuss how I can help you achieve your goals
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Provided stellar customer support for telecom clients like T-Mobile, AT&T, and DirecTV. Troubleshot internet, TV, and mobile device issues, ensuring swift resolutions. Managed service requests efficiently, including activations, cancellations, and upgrades. Resolved billing discrepancies and payment issues promptly, collaborating with finance teams. Assisted with account updates, plan changes, and preferences. Promoted services effectively to boost revenue. Delivered empathetic assistance for utmost customer satisfaction. Maintained accurate interaction records. Met or exceeded performance metrics consistently. Stayed updated on telecom offerings for effective customer assistance. This highlights my ability to excel in fast-paced, customer-centric environments.
Marketing » Appointment Setting
Experience: 6 months - 1 year
Proven experience as an outbound sales representative or telemarketer. Excellent communication skills and persuasive abilities. Strong negotiation and closing skills. Ability to work independently and meet sales targets. Positive attitude and willingness to learn and adapt.
Other Skills
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cabuyao, Laguna
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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