Maria

Shopify Virtual Assistant | Customer Support (Chat and Email)

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Overview

Looking for full-time work (8 hours/day)

at $4.20/hour ($800.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (11 days ago)

Member Since

October 26th, 2016

Profile Description

With nearly 20 years of helping customers via chat and email, I thrive on solving problems, giving clear answers, and making sure customers feel heard—even when things go sideways.I’ve handled orders, refunds, cancellations, product questions, and invoices, and recently worked as a Virtual Assistant for Shopify stores, managing order fulfillment, dropshipping, inventory, and customer communications—connecting suppliers and customers smoothly.Skilled in Zendesk, Gorgias, Shopify, Brightpearl, Google Workspace, Slack, and quick to pick up new tools. I enjoy fast-paced environments, staying organized under pressure, and improving processes to make support better for everyone.Looking for long-term remote opportunities to keep growing and help teams deliver top-notch customer experiences.
Core Skills:

Shopify Order Management • Dropshipping • Inventory Management • Supplier Coordination • Customer Support (Chat & Email) • Order Tracking • Invoice Processing • Facebook Product Updates • Zendesk • Gorgias • Google Sheets & Docs • Slack • Zoom • Canva

Top Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Other Skills

Basic Information

Age: 45

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 112: DISC
Dominance: 31%
Influence: 16%
Steadiness: 36%
Compliance: 18%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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