Overview
Looking for part-time work (6 hours/day)
at $8.27/hour ($1,200.00/month)
Bachelors degree
Last Active
July 10th, 2026 (5 days ago)
Member Since
July 18th, 2024
Profile Description
Medical Admin and former Team Lead dedicated to optimizing clinical operations through expert scheduling, insurance follow-ups, and HIPAA-compliant patient care. I leverage my background in Operations Management and mastery of EMR tools to help medical practices run seamlessly and profitably.
Top Skills
Customer Support » Phone Support
Experience: 2 - 5 years
Customer service has always been about empathy, clear communication, and continuous learning. It’s a journey of building relationships with customers and creating value for them, that's what I always taught my agents.
Office and Administration » Team Leadership
Experience: 1 - 2 years
In my previous role as a Team Supervisor at Optum, I led a team of 15 through the successful launch of a new hybrid skilled agents. My approach involved setting clear objectives, maintaining open communication, and encouraging team collaboration. Key results included accomplishing the month exceeding performance metrics significantly.
Professional Services » Medical Services » Medical Virtual Assistant
Experience: 6 months - 1 year
Delivered a superior patient experience by managing end-to-end care coordination, from scheduling and inquiry resolution to proactive follow-ups. Maintained precise medical records and facilitated timely pharmacy refills to ensure continuity of care.
Other Skills
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 100
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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