Althea

Admin and Operations Specialist / Customer Service Representative

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.66/hour ($1,090.91/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

July 17th, 2024

Profile Description

Customer Support and Operations Specialist with 4+ years of experience supporting fast-growing healthcare and e-commerce companies in high-volume, customer-facing environments. I specialize in delivering high-quality customer experiences through structured operations, clear communication, and precise execution.

Experienced in managing end-to-end customer journeys across email, chat, SMS, and phone, including order management, subscriptions, billing support, and issue resolution. Known for maintaining accuracy under pressure, improving workflow efficiency, and ensuring consistent service standards across all customer touchpoints.

I bring a detail-oriented, process-driven approach with strong proficiency in modern support and operations tools, helping businesses scale customer support while maintaining a premium customer experience.

Let's connect and bring exceptional service to the forefront!

Top Skills

Experience: 2 - 5 years

An experienced chat support agent proficient in providing real-time assistance and resolving customer inquiries efficiently. Skilled in multitasking, maintaining a friendly tone, and delivering exceptional customer service through chat platforms.

Experience: 2 - 5 years

Experienced email handling representative skilled in efficiently managing and responding to a high volume of emails. Dedicated to providing prompt, professional, and personalized customer service through effective communication and problem-solving.

Experience: 1 - 2 years

Experienced customer service professional with a passion for delivering exceptional service and creating positive customer interactions.

Other Skills

Experience: 1 - 2 years

Experienced data entry professional proficient in accurately inputting and organizing information with a keen eye for detail.

Basic Information

Age
23
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  99
DISC
Dominance: 45%
Influence: 41%
Steadiness: 8%
Compliance: 6%
English
C2(Advanced/Mastery)
Government ID
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